◯ ABOUT THIS POLICY

At Finders & Keepers (‘We’, ‘Us’, ‘Our’), we take our privacy obligations seriously. We comply with the Privacy Act 2020 when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This Privacy Policy explains how we will collect, use and disclose your personal information, and how you can exercise your rights in relation to your personal information.
This Privacy Policy applies across all our websites/platforms and any other products or services we may offer. We will refer to them all as our “Goods” in this policy. We may need to update this Privacy Policy from time to time. The most recent version will be published on our website. The change will apply from the date we upload the updated policy. This policy was last updated in August 2023.

◯ WHAT PERSONAL INFORMATION WE COLLECT:

We collect personal information about you. This may include your:
(a) Name
(b) Contact details, such as your email address, phone number, residential address and postal address
(c) Billing information
(d) Financial information
(e) Computer/network Internet Protocol (‘IP’) address
(f) Personal opinions or feedback you provide on our Goods

◯ WHO WE COLLECT YOUR PERSONAL INFORMATION FROM:

We collect your personal information directly from you, where this is possible and practicable.
We may also collect your personal information:
(a) from someone else, where you have authorised this;
(b) from publicly-available sources;
(c) automatically, when you visit our website or purchase our Goods, such as your IP address, web pages you viewed and links you clicked on. Some of this information is collected using cookies (text files saved on your device) and similar tracking technologies.

◯ WHY WE COLLECT YOUR PERSONAL INFORMATION:

We collect your personal information for the following purposes:
(a) to deliver the Goods to you;
(b) to communicate with you regarding the Goods;
(c) to verify your identity;
(d) to monitor suspicious or fraudulent activity;
(e) to bill you and collect money that you owe us;
(f) to provide relevant marketing and advertising relating to our Goods;
(g) to improve our Goods based on your feedback;
(h) to protect and/or enforce our legitimate business interests and legal rights, including
defending any claim and compliance with regulatory and audit functions;
(i) for any other purpose authorised by you or by the Privacy Act 2020.
If you do not provide us with some of the personal information we request, we may be unable to provide you with the Goods you have requested.

If you are located in the UK or the EEA, we will collect and process personal information only where we have a legal basis for doing so under applicable UK and EU laws. Our legal basis for processing personal information is to sell our Goods and related delivery services.

◯ WHO WE SHARE YOUR PERSONAL INFORMATION WITH:

There may be times where we need to share your personal information with third parties. We will only disclose your personal information to:
(a) Other companies within the High Peak group of companies;
(b) paypal, a third party payment provider;
(c) Xero, which provides the accounting software to enable us to invoice you
for the Goods;
(d) NZ Post, which provides shipping/delivery services;
(e) High Peak Partnership, which provides our Customer Relationship Management system;
(f) Semibold, which maintains our website and IT system;
(g) Semibold, which assists us with marketing or promoting our Goods to you;
(h) an actual or potential buyer (and its agents and advisors) in connection with an actual or proposed purchase, merger or acquisition of any part of our business;
(i) regulators, law enforcement bodies, government agencies, dispute resolution providers, or other third parties where we consider it is necessary to comply with applicable laws or regulations, or to exercise or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure;
(j) Other people, where authorised by you.


If you wish to access or correct your personal information

Subject to certain grounds for refusal set out in the Privacy Act 2020, you have the right to ask for a copy of the personal information we hold about you, and to ask for your personal information to be corrected if you think it is wrong.
We may impose a charge for complying with your request for access to or correction of your personal information.

◯ HOW TO CONTACT US

To exercise any of your rights in relation to your personal information, or to otherwise discuss this Privacy Policy, you can contact us in the following ways:

Email: tom@highpeak.co.nz
Phone: 0272568845
Write to: 546 High Peak Road, RD2 Darfield, 7572